Create a Point-to-Point Connection

When you create a point-to-point connection, you are also provisioning two new PacketFabric ports.

  1. Log in to the PacketFabric portal.

  2. From the dashboard, click Point-to-Point under Create Services:

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Complete the following fields:

Select Source Port Location

Select a site for your source port.

Select Source Port Details
Select Optic
Select the speed and optic for your source port connection.
Select Availability Zone
Select a zone.
Allocating connections within different zones supports redundancy.
Add a cross connect to this port
Determine whether you would like to have PacketFabric manage the cross connect for this port.
Not all data centers support PacketFabric outbound cross connects. For more information, see Cross Connects for Point-to-Point Connections.
  • Yes: Upload an LOA/CFA authorizing a cross connect from PacketFabric. A Customer Success Manager will keep you updated on installation status.

If you are unfamiliar with authoring an LOA, we have provided a template.

Under the channel facility assignment, you can add, remove, or rename fields as necessary. These fields serve as instructions for the data center technicians on where to locate your equipment and install the cross connect.

  • No: After the connection provisions, you can generate an LOA from PacketFabric authorizing a cross connect from your equipment to ours. You will need to work directly with the colocation facility to have the cross connect installed.
Select Destination Port Location

Select the data center location for your destination port.

Select Destination Port Details
Select Optic
The speed and optic must match the one selected for your source port, so you only see one option.
Select Availability Zone
Select a zone.
Allocating connections within different zones supports redundancy.
Add a cross connect to this port
See the description above. You can order a cross connect both the source and destination ports, or just one side.
Package Confirmation
Package Description
Provide a meaningful name for your connection.
Billing and Term Selection
Select the appropriate billing account to associate with this service.
From the Select Subscription Term menu, select a contract length for this connection.
TIP: Note how the Billing Summary numbers change based on the subscription term. Longer contract lengths come at a discounted price.

Review your information. When everything is correct, click Create Point-to-Point.

Per our cancellation terms, you have 24 hours to delete the connection without incurring any costs.

After the first 24 hours have passed, you can only delete services that are on month-to-month contracts.

Next steps

It might take a few minutes for your connection to provision. Once provisioned, you can generate LOAs (if you did not order cross connects through us). For more information, see Cross Connects for Point-to-Point Connections.