Troubleshooting & FAQ

PacketFabric Frequently Asked Questions

Frequently asked questions about the PacketFabric portal and services.

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Activity and Error Logs

Information on activity logs and types.

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Streaming Events

Stream events and metrics via the API.

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Common Error Messages

Common error messages, their cause, and solutions.

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Troubleshooting Ports and Cross Connects

Troubleshoot ports and cross connects, including flapping connections, light levels, latency, and provisioning errors.

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Troubleshooting Azure Connections

Common troubleshooting issues for Azure Hosted connections.

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Support

How to reach our support team and view/receive maintenance notifications.

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