Troubleshooting & FAQ

PacketFabric Frequently Asked Questions

Frequently asked questions about the PacketFabric portal and services.

Read More

Activity and Error Logs

Information on activity logs and types.

Read More

Common Error Messages

Common error messages, their cause, and solutions.

Read More

Streaming Events

Stream events and metrics via the API.

Read More

Troubleshooting Ports and Cross Connects

Troubleshoot ports and cross connects, including flapping connections, light levels, latency, and provisioning errors.

Read More

Troubleshooting Azure Connections

Common troubleshooting issues for Azure Hosted connections.

Read More

Support

How to reach our support team and view/receive maintenance notifications.

Read More