Partner Portal Administration

Once your Partner account is set up, one of your first tasks should be reviewing and completing the information under the Admin tab:

Screenshot of admin tab

Company profile

Use this page to customize your company name and information, as well as control whether users in your account are required to set up multi-factor authentication. For more information, see Company Profile.


Use this page to set up a branded portal experience for your customers and users. For more information, see Branding Customization.


If you use an identity provider service, you can use this page to set up SAML.

For more information, see SAML and SSO.

Contact information

This is the information your customers will see when they log in to the portal and select Support > Contact Us.

For example, entering this:

Screenshot of Contact Us set up

Is shown to customers as follows:

Screenshot of Contact Us result

NOTE: At this time, the Partners portal logs only display user logins. More log events may be added in the future.