Upgrade an Interface

Upgrading allows you to extend your contract terms, which includes a discount on your monthly costs.

Log in to the portal and go to the Interfaces page. Select Upgrade from the overflow menu next to the port:

screenshot of the port overflow menu

A window opens where you can select extended contract terms:

alt_text

NOTES:

  • Both the original service and the upgraded service are pro-rated for the month in which you upgrade.
  • Once you extend the terms, you cannot return to a shorter contract until your current terms expire.
    When your contract completes, you are automatically reverted back to month-to-month terms.

Upgrade a port - POST

Updated on 15 Mar 2021