Create Users
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Log in to the PacketFabric portal.
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Click Admin.
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Under Manage, select Users.
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Click Create and then select Add Users or Invite Users.
Invite Users
When you select this option, the user sets up their own password and contact information.
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Enter an email address and select one of the follow groups:
Group Name Description Admin Can execute all API calls and perform any action in the portal, including those involving user access.
Only Admin users can create API keys or modify the company profile.Regular Can execute API calls and add, remove, or change any product service. Read-Only Can log in to the portal, view all services, and download billing statements, but cannot make any changes. -
To include additional users, click Add more users:
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When you are finished, click Invite Users. The user receives an email with a link to create their account.
To view the status of previously sent invites, click Pending Invites:
Invite Status
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Header row
- Column
- Value
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Row 1
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Signup Completed
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This value corresponds to the unique signup link sent in the invite email.
Once the user clicks the link and completes the signup form, this value is
true
.If you send multiple invites to one user, only the link they used to sign up shows
true
. All other invites remain in thefalse
state.
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Row 2
- User Created
- This value corresponds to whether the user exists in the system, regardless of whether they signed up through that specific invite link.
Most of the time, both columns show the same value (false/false, true/true).
However, if you send multiple invites to a single email address, only the one that the person used to sign up shows true
under Signup Completed. Once that user account is created, the User Created column shows true
for all invites tied to that specific email address.
Therefore, in this situation, the unused invites show:
Signup Completed: false
User Created: true
Add Users
When you select this option, you are asked to provide all contact details and a password. The user does not receive an email notification.
Complete their user details (all fields are required) and select one of the following groups:
Group Name | Description |
---|---|
Admin | Can execute all API calls and perform any action in the portal, including those involving user access. Only Admin users can create API keys or modify the company profile. |
Regular | Can execute API calls and add, remove, or change any product service. |
Read-Only | Can log in to the portal, view all services, and download billing statements, but cannot make any changes. |