November 6, 2020 Release Notes

New features

Order PacketFabric outbound cross connects when creating a point-to-point connection

You now have the option to upload an LOA for one or both ports when creating a point-to-point connection:

point-to-point loa

For more information, see Cross Connects.

Enable and disable ports in a point-to-point connection

You can now enable and disable ports from the point-to-point connection details page:

point-to-point disable buttons

Changes and enhancements

  • Added an API property to identify devices that support LAGs.
  • Continued work converting portal pages to API v2.0.
  • Virtual circuits now show immediately after provisioning without requiring a page refresh.
  • When creating an IX connection, the IX’s alias (if specified) appears in the drop-down menu when selecting an IX. Customer request
  • Removed the Learned MACs page from virtual circuit details pages.
  • For marketplace and IX connections, the A side can now modify rate limits when editing the virtual circuit.

Bug fixes

  • An error in the billing system resulted in multiple SOFs being generated and sent.
  • Incorrect IX bandwidth options were displayed on order forms.
  • IX virtual circuits not displaying prices.Customer report
  • Fix to prevent users from creating IX and marketplace virtual circuits that are untagged on both ends.
  • Users were being sent to the wrong page when trying to navigate to a hosted cloud virtual circuit from a port details page. This resulted in some VLAN IDs being incorrectly modified. Customer report
  • LAG interfaces not showing location or media.
  • Invalid circuit IDs shown on dashboard graphs.Customer report
  • Cloud connectivity documents were not being listed.
  • Fixed several issues in which services created with API v1.0 were not responding correctly to API v2.0 requests.
  • New virtual circuits incorrectly placed in the “Disconnected” state.Customer report
  • Fixed multiple issues that were occurring when creating a dedicated cloud connection.
  • Users were unable to upload LOAs in .docx format.Customer report
  • Read-only users were unable to view upgrade options.
  • The Z side was seeing a 404 error when populating connection requests if the A side had already deleted one of the requests.


New locations

  • 10/01/2020 - LON2: Interxion LON1 at 11 Handbury St, London, E1 6QR
  • 10/12/2020 - CDG1: Equinix PA2 Paris at 114 Rue Ambroise Croizat, Saint Denis, France 93200
  • 10/12/2020 - CDG2: Interxion PAR5 at 11-13 Avenue des Arts et Metiers, Saint Denis, France 93200
  • 10/22/2020 - AMS1: Equinix AM3 at Science Park 610, 1098 XH Amsterdam, Netherlands
  • 10/26/2020 - FRA1: Equinix FR5 at Kleyerstraße 90, 60326 Frankfurt am Main, Germany

Knowledge base

New pages


Customer request = Indicates changes done based on customer feedback.