Ports Overview and Technical Specifications

Provisioning a port (also called an “access port” or “interface”) is the first step in accessing most PacketFabric services. The only exception is the PacketFabric Cloud Router, which does not require a port.

PacketFabric offers ports in the following capacities: 1, 10, 40, and 100 Gbps. Each port supports up to 4,000 virtual circuits. You can also combine ports into a LAG interface. For example, a LAG with two 10 Gbps ports would give you similar functionality to a 20 Gbps port.

You first provision a port and then set up a cross connect from that port to your on-premises equipment. Once that is complete, all other services can be provisioned and de-provisioned virtually.

Pricing and billing

For detailed information on the available port terms and when billing begins on a port, see Port Terms and Billing.

For a price list, see our pricing page.

Colt-powered ports

When a port is “powered by Colt,” this means that it is owned and operated by Colt Technology Services, but can be used as if it is a native part of the PacketFabric network.

In other words, these ports can be provisioned and managed using PacketFabric API, monitored in our portal, and are subject to the PacketFabric SLA and MSA.

For more information, see Colt-Powered Ports.

Non-core vs. core locations

When provisioning a port in certain POPs, you might be required to acknowledge that the port is in a “non-core location.” A non-core location is also known as a “single-armed” or “single-homed” site.

Our core locations are multi-armed/multi-homed. This means that there are multiple fiber pathways connecting to the POP device, and should something happen to one fiber pathway we can reroute your traffic with minimal disruption.

However, a non-core location is connected to a single fiber pathway. Think of it like a cul-de-sac: one way in, one way out. This means that if something should disrupt connections along that pathway, we cannot reroute your traffic to avoid disruption, thereby upholding the SLA.

If you are not shown an alert when ordering the port, then it is located in a core location.

API

Our portal is powered by our API, meaning that everything you can do in the portal to manage a port can be done programmatically via the API.

In some cases, the API provides more information about a port than is visible in the portal, making it a valuable troubleshooting tool.

See the Ports API reference.

Troubleshooting

See Troubleshooting Ports and Cross Connects.

Technical notes and constraints

Service specifications

  • Header
    • Service
    • Service Features
  • Row
    • Interfaces
    • Physical interfaces supported:
      • Gigabit Ethernet
        • 1000BASE-LX (10km)
        • 1000BASE-EX (40km)
        • 1000BASE-ZX (80km)
      • 10 Gigabit Ethernet
        • 10GBASE-LR (10km)
        • 10GBASE-ER (40km)
        • 10GBASE-ZR (80km)
      • 40 Gigabit Ethernet
        • 40GBASE-LR4 (10km)
        • 40GBASE-ER4 (40km)
      • 100 Gigabit Ethernet
        • 100GBASE-CWDM4 (2km)
        • 100GBASE-LR4 (10km)
        • 100GBASE-ER4 (40km)
  • Row
    • Maximum Transmission Unit (MTU) support:
      • 9000 bytes tagged frames
      • 9000 bytes untagged frames
  • Row
    • Duplex support:
      1G, 10G, 40G, 100G - Auto-Negotiated/Full Duplex

Optics specifications

Optic Type*
Speed
(Gbps)
Distance
(km)**
Frequency
(nm)
Transmit
Max (dB)
Transmit
Min (dB)
Receive
Max (dB)
Receive
Min (dB)
1000BASE-LX/LH 1 10 1310 -3 -9.5 -3 -20
1000BASE-EX 1 40 1310 3 -1 1 -22
1000BASE-ZX 1 80 1550 5 0 -3 -23
10GBASE-LR 10 10 1310 0.5 -8.2 0.5 -14.4
10GBASE-ER 10 40 1550 4 -4.7 -1 -15.8
10GBASE-ZR 10 80 1550 4 0 -7 -24
40GBASE-LR4 40 10

1271

1291

1311

1331

2.3 -7 2.3 -13.7
40GBASE-ER4 40 40

1271

1291

1311

1331

4.5 -2.7 -4.5 -21.2
100GBASE-CWDM4 100 2

1271

1291

1311

1331

2.5 -6.5 2.5 -11.5
100GBASE-LR4 100 10

1295

1300

1304

1309

4.5 -4.3 4.5 -10.6
100GBASE-ER4 100 30

1295

1300

1304

1309

4.5 -2.9 -4.9 -20.9

* All cables are Single Mode Fiber, Duplex
** Distance is approximate

NOTE: If there is an optic you want but the option is not available when creating your port, you can special order it. This generally includes a lead time up to 5 business days (if in stock).

You can work with your sales representative to make a special order. Additional costs might apply.