March 25, 2021 Release Notes

Changes and enhancements

  • We updated the the columns on the Hosted cloud connections table for more clarity and simplicity. Customer request

    Screenshot of Hosted table

    Screenshot of Hosted table

  • Added support for tagged and untagged VLANs for virtual circuits landing on the same port, provided the port is not on an EFR (Edge Fabric Router) device.

  • Previously, the portal displayed the Unix epoch date (Dec 31, 1969) when there was no date for the last router flap. This has been changed to read Not found.

  • You can now find all our policies consolidated onto one page: PacketFabric Legal. This is reflected in the footer of the portal.

  • We added a Speed column to the virtual circuits table:

    Screenshot of VC speed

Bug fixes

  • 400 error when attempting to upgrade a virtual circuit.
  • Error when ordering an IBM hosted connection.
  • Changes to Border Gateway Protocol (BGP) settings did not apply to the relevant router.Customer request
  • Wrong/unhandled error message displayed when attempting to create a duplicate record.
  • Customer-owned port creation for Cloud Router sometimes failed.
  • Portal allowed ordering point-to-point services between the United Kingdom (UK) or European Union (EU) to Australia (AU) when it was not supposed to.
  • Error occurred provisioning an LOA document with Amazon Web Services (AWS) and Google Dedicated.
  • Parts of Cloud Connection order pages were misaligned.
  • Virtual circuit list page loaded twice, causing performance issues.
  • Breadcrumbs in Cloud Router Connection pages were inconsistent
  • Interfaces page could cause an error when checking description length.
  • Port count did not refresh when ordering a new virtual circuit.
  • Some virtual circuit speeds would show multiple duplicate values.
  • Changing billing accounts did not update all of the account details properly.
  • Navigation menu was not working when interacting with the Cloud Router/Cross Connects side menu.
  • Certain filter combinations in the marketplace produced inconsistent results.
  • Link for W-9 form was broken.
  • Marketplace locations were not sorted alphabetically.
  • Virtual circuit product type filter did not work when selecting/deselecting multiple items at a time.
  • Update Alias button was selectable when it should have been disabled.
  • Added column on the Users page was empty.
  • Virtual circuit list for Dedicated cloud connections shifted around and became misaligned when expanded.


Microsoft Azure on-ramp in Dallas

We added a fifth Microsoft Azure on-ramp location in Dallas, TX.

Screenshot of Azure locations

Knowledge base


New pages

Customer request = Indicates changes/features/fixes based on customer feedback.