Create a Marketplace Connection


  • Although not required to complete this process, you should have a prior agreement with the marketplace member. After you have completed the steps below, they can either approve or reject your request.
  • You must have an existing PacketFabric interface. You need this to provision your virtual circuit. For more information, see Create a Port.
As the requester, you are solely responsible for any charges associated with the virtual circuit.

Browse the marketplace

  1. Log in to the PacketFabric portal. From the dashboard, click Virtual Circuit under Create New Service:


  2. Select Marketplace.


Select Marketplace from the menu at the top.

See Browse the Marketplace for tips on searching and filtering providers.

Select a service and location

Click Select next to the service you are interested in. If there are multiple locations for that service, you are prompted to select one as well.

screenshot of the choose a service window

At this time, the service details are purely informational and do not otherwise affect the virtual circuit.

Specify circuit details

From here you can specify details for your end of the virtual circuit.

Select Source Port

Select the PacketFabric access port to use for your side of the virtual circuit. This can be an access port or a Dedicated cloud port.

Click Toggle Details to view information about any virtual circuits already associated with that port.


Select Pricing Plan

Select a billing account and then one of the following options:

Long-haul Dedicated
You are billed a set amount each month, regardless of how much data you transfer.

If you select this option, you are also asked to specify the speed and contract length.

The speed you set is the capacity for outgoing data on your connection (data from your interface to the third party). You can limit the speed for incoming data under Advanced Configuration Options below.

IMPORTANT: At this time, we only automatically limit the speeds you can select to your port capacity.

However, you are responsible for not overburdening your ports (e.g. creating three 10 Gbps virtual circuits between two 10 Gbps ports). Keep that in mind as you select a speed.

If you select a low speed and later decide you want more capacity, you can upgrade your virtual circuit. If you allocate too much capacity, you can later set or edit rate limits for the circuit.

You can view the speeds for each virtual circuit associated with a port from the port details page.

Long-haul Usage-based
You are billed based on how much data you transfer.
NOTE: This option is not available if you select a dedicated cloud port as the source port.
Aggregate Capacity
Aggregate capacity allows you to purchase capacity in bulk. You will need to first create an aggregate capacity container. For more information, see Aggregate Capacity.

If you select this option, your virtual circuit will have no additional cost and you will not select a contract term. You can cancel at any time.

NOTE: If you do not see this option, it might be because of the following reasons:

  • You have not created an aggregate capacity container.
  • Your A and Z side locations are in the same metro.
  • Either your A or Z side is location outside of the U.S.
  • You selected a dedicated cloud port as the source port.
VC Confirmation
VC Description
Provide a meaningful name for the virtual circuit.
VC Parameters
The Source VLAN ID is the VLAN ID that faces your source interface (your source network).

You can manually enter the ID or click Next Available. If you click Next Available, we find the highest in-use VLAN ID and increment by one. For example, if the highest in-use ID is 15, this field autopopulates with 16. Select Make Source Untagged if you are not using VLAN tagging.

If the virtual circuit includes an ENNI, then you can also add an S-VLAN tag. For more information, see ENNI Ports.

IMPORTANT: If the port is on an EFR device, and you are planning to provision multiple virtual circuits on this port, you must keep VLAN tagging enabled. You can check whether a port is on an EFR or CFR device from its details page.

At least one side of the virtual circuit must include a VLAN ID. If you leave your end untagged, the other party must apply a tag when provisioning from their side. If necessary, you can later edit the virtual circuit to change the VLAN ID. For more information, see VLAN Tagging.

Advanced Configuration Options

Optionally, you can limit the transfer rate for incoming data to below your port capacity.

If you are using a long-haul dedicated connection and selected a limited capacity, your rate limit cannot exceed that lower capacity. For example, if you chose 5 Gbps under Select Pricing Plan, you cannot set a rate limit of 6000 Mbps.

Note that you are still billed by capacity, not your rate limit.
You can later edit the virtual circuit to add or change the rate limits.

Review your information. When everything is correct, click Place Order.

Next steps

Your virtual circuit is created but remains disconnected until the other party accepts your connection request. Billing does not begin until the other party accepts and your circuit is provisioned.

You can cancel the request or view status under Connection Requests. Click Sent Requests.


Managing virtual circuits

For information on editing, deleting, and upgrading virtual circuits, see Manage Virtual Circuits.