Cloud Router Details Pages

To view Cloud Router information, click its row to open a side panel. For complete information, click More Details.

screenshot of the more details button


Cloud Router Details

Billing Details


Router logs

These are router logs for all the Cloud Router connections.

The information that is logged and how it is presented varies depending on the device. Common log messages are BGP neighbor state changes. For example:

State changed from OpenConfirm to Established for AS number <ASN>, event: RecvKeepAlive


State changed from Established to Idle for AS number <ASN>, event: Stop

NOTE: If the state changes to Down with a “administrative shutdown” notice, this means the change was enacted by the BGP neighbor (the cloud service provider). Check their notifications for information about possible maintenance activities. See BGP Administrative Shutdown Communication.


The History page shows event logs specific to the Cloud Router and its connections. This includes the following:

  • A connection is created
  • BGP settings are configured

If available, you can click Toggle Details to view more information about an event.



Here you can view and download service orders for the Cloud Router and its connections.