Cloud Router Details Pages

To view the Cloud Router details, select Cloud Routers in the menu on the left. Click one of the table rows to view an overview of that connection. For complete information, click Details overview.

screenshot of the more details action

TIP: You can also double-click the Cloud Router to open its details page.


Cloud Router Details

Billing Details


Router logs

These are router logs for all the Cloud Router connections.

The information that is logged and how it is presented varies depending on the device. Common log messages are BGP neighbor state changes. For example:

State changed from OpenConfirm to Established for AS number <ASN>, event: RecvKeepAlive


State changed from Established to Idle for AS number <ASN>, event: Stop

NOTE: If the state changes to Down with a “administrative shutdown” notice, this means the change was enacted by the BGP neighbor (the cloud service provider). Check their notifications for information about possible maintenance activities. See BGP Administrative Shutdown Communication.


These are routes that are present across all connections attached to the Cloud Router.

  • Row

    • Field
    • Description
  • Row

    • Origin
    • The circuit ID of the Cloud Router in which the route originated.
  • Row

    • Prefix
    • The IP address and prefix of the route.
  • Row

    • Local preference
    • The local preference set for the route. Routes with the highest local preference value are preferred.
  • Row

    • MED

    • The MED for the route (if set).

      When the same route is advertised in multiple locations, those with a lower MED are preferred by the peer AS.

  • Row

    • AS Path
    • A list of AS numbers that the route has traversed.
  • Row

    • Communities
    • BGP communities associated with the route.


The History page shows event logs specific to the Cloud Router and its connections. This includes the following:

  • A connection is created
  • BGP settings are configured

If available, you can click Toggle Details to view more information about an event.



Here you can view and download service orders for the Cloud Router and its connections.