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Connection Requests
When you create a marketplace or IX virtual circuit, you send a connection request to the other party (the Z side).
The Z side receives an email alerting them to the request, which they can approve or deny.
You can view all connection requests and their status from Marketplace > Connection Requests:
Once provisioned, received requests are immediately moved to the Archived tab. Sent and rejected requests are moved to the Archived tab after seven days.
There are four possible statuses:
- Pending: The request has been sent but has not been approved or rejected.
- Provisioned: The Z side has approved the request and provisioned the connection.
- Rejected: The Z side has rejected the request.
A-side actions
Cancel sent requests
You can cancel a sent connection request as long as it is still pending.
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From the Sent Requests tab, click Delete Request next to the request you want to cancel:
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A new window opens where you can optionally include a message to the destination party.
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Click Delete Connection Request.
The other party is notified that the request has been deleted and the reason (if provided).
Z-side actions
Provision requests
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From the Received Requests tab, click Provision Request next to the request you are approving:
You are redirected to the Provision Virtual Connection page.
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Select a port in the location in which to provision the connection.
This was the location that the A side selected when creating their request.
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Under VC Parameters, complete the following fields:
- Make this an untagged VLAN: If available, decide whether you want the VLAN tagged or untagged.
- VC Description: Provide a meaningful name for the connection.
- VLAN ID: You can manually enter a VLAN ID or click Next Available. If you click Next Available, we find the highest in-use VLAN ID and increment by one. For example, if the highest in-use ID is 15, this field autopopulates with 16.
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Click Provision.
Reject requests
When you deny a request, the requester is notified about your decision.
From the Received Requests tab, click Reject Request next to the request you are rejecting:
A confirmation window appears. Click Cancel or Confirm.
Related APIs
Updated on 27 May 2021