Connection Requests

When you create a third-party or IX virtual circuit, you send a connection request to the other party (the Z side).

The Z side receives an email alerting them to the request and can approve or deny it.

TIP: Admin users can create request aliases to manage who receives connection requests.

You can view all connection requests and their status from Network > Marketplace > Connection Requests:


Once provisioned, received requests are immediately moved to the Archived tab. Sent and rejected requests are moved to the Archived tab after seven days.

There are four possible statuses:

  • Pending: The request has been sent but has not been approved or rejected.
  • Accepted: The Z side has approved the request but has not provisioned the connection.
  • Provisioned: The Z side has approved the request and provisioned the connection.
  • Rejected: The Z side has rejected the request.

A-Side Actions

Cancel Sent Requests

Z-Side Actions

Approve Requests

Provision Requests

Reject Requests