Connection Requests

When you create a marketplace or IX virtual circuit, you send a connection request to the other party (the Z side).

The Z side receives an email alerting them to the request, which they can approve or deny.

To view connection requests and their status, select Connection Requests in the menu on the left:


Once provisioned, received requests are immediately moved to the Archived tab. Sent and rejected requests are moved to the Archived tab after seven days.

There are three possible statuses:

  • Pending: The request has been sent but has not been approved or rejected.
  • Provisioned: The Z side has approved the request and provisioned the connection.
  • Rejected: The Z side has rejected the request.

A-side actions

Cancel and delete sent requests

Z-side actions

Provision requests

Reject requests