- Release Notes
- Getting Started
- Ports
- Cross Connects
- Point-to-Point
- Virtual Circuits
- Cloud Connectivity
- Cloud Router
- Marketplace & IX
- Administration
- Billing
- Troubleshooting & FAQ
- Technical Reference
- Reseller Admin Portal
- API
Upgrade Cloud Connections
From the PacketFabric portal, go to the Hosted Cloud Connectivity page or the Dedicated Cloud Connectivity page. Click the overflow menu next to the connection and select Upgrade.
The options you are presented with depend on the type of cloud connection.
- Hosted
- You can upgrade the speed/capacity of the connection.
- Dedicated
- You can change the terms to a longer contract. For example, if you are on a month-to-month contract, you can upgrade to a 12-month contract (which comes with a discount).
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If you are on a metro connection, you can also upgrade to long-haul service. This allows you to reach the interconnect from other metros.
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Note that there is no upgrade option for the virtual circuits attached to a dedicated connection. This is because these virtual circuits do not have a recurring monthly cost. To change the capacity of the virtual circuit, you can edit it.
CSP-specific notes
Google Cloud Interconnect
Dedicated
You can extend your service terms for the Dedicated connection and upgrade from a metro to a long-haul connection.
To increase capacity, you can increase the VLAN attachment size from the Google Cloud Console. Then from the PacketFabric side, you can attach a new virtual circuit with a higher capacity to match.
For more information, see Upgrade a Google Dedicated Connection.
Partner/Hosted
Upgrade the connection capacity by performing an upgrade in the PacketFabric portal. Your changes are automatically synced back to Google Cloud.
For more information, see Upgrade a Google Hosted Connection.
Micosoft Azure ExpressRoute
PacketFabric supports capacity (bandwidth) upgrades.
You must perform the upgrades separately from both PacketFabric and Azure.
For more information, see Upgrade an Azure ExpressRoute Connection.
IBM Direct Link Connect
PacketFabric supports capacity (bandwidth) upgrades.
Upgrade from the PacketFabric side first, and then accept the upgrade from the IBM Cloud console.
For more information, see Upgrade an IBM Direct Link Connection.
Oracle FastConnect
PacketFabric supports capacity (bandwidth) upgrades.
Upgrade from the Oracle Cloud side first, and then upgrade from the PacketFabric side to sync your changes.
For more information, see Upgrade an Oracle FastConnect Partner Connection.
Updated on 02 Apr 2021