Delete a Point-to-Point Connection

IMPORTANT: Per our cancellation terms, you have 24 hours to delete the connection without incurring any costs.

After the first 24 hours have passed, you can only delete services that are on month-to-month contracts.

To delete a connection, log in to the portal and select Network > Point-to-Point.

Select Delete Point-to-Point from the overflow menu next to the connection:

Screenshot of point-to-point overflow menu

A confirmation message appears. Enter “Delete” in the field provided and click Yes, Delete Point-to-Point.

NOTE: Once deleted, the connection is immediately disconnected, but might take a few minutes to fully delete.

Updated on 05 Aug 2020