The PacketFabric portal has been redesigned and rebuilt.
Aside from the new look and feel, you’ll notice several new features and functionality enhancements.
The search bar anchored to the top of the portal searches against portal pages and actions, your provisioned services, and - most importantly - the knowledge base.
There is now an option for dark mode. By default, we apply the settings used for your OS.
Universal circuit ID links
You can now link to any service page, regardless of type, using the circuit ID and the following format:
For example, to reach a specific port’s details page, you can use either of the following links:
This works for any circuit ID regardless of service type (virtual circuits, cloud connections, ports, etc.)
In-line maintenance notifications
On service list pages, we now display upcoming maintenance work that might affect the service:
This is additional visibility for maintenance notifications, and does not replace email alerts or the notifications page in the portal.
Anchored navigation menu
In the old portal, the navigation menu on the left was contextual and would only link to pages relative to where you were in the portal.
In the new portal, with the exception of Cloud Router pages, the main navigation menu is always visible. Subpage links are now displayed as tabs within the page.
New portal - Port details page
Old portal - Port details page
Notable navigation changes
In the old portal, we used the term “interfaces” and “ports” interchangeably. The new portal is more consistent and uses the term “ports.”
What was the Interfaces page in the old portal is now the Ports page.
The Admin pages are now located under a menu in the upper left:
New portal - Admin pages
Old portal - Admin pages
The support pages are now available by clicking the information icon in the upper right:
New portal - Support pages
Old portal - Support pages
The Logout action is now in the lower left.
New portal - Logout
Old portal - Logout
Cloud Router navigation
There is a new navigation menu that appears when viewing Cloud Routers. This allows you to easily navigate between pages within a Cloud Router and its connections.
The BGP settings page now opens in a modal. When opened from the Cloud Routers list page, you can easily navigate between sessions on different connections.
Double click to access details
You can now double-click rows to open the details page for a service. Clicking once still opens the side panel.
The Reseller Admin Portal has also been redesigned to match the new look and feel of the customer portal.
It will also now be referred to as the “partners portal.” This is reflected in the docs and the new URL: https://partners.packetfabric.com/auth/login
Standardized and simplified service provisioning workflows
The service provisioning workflows have been divided into steps, making it easier to navigate and make changes.
The billing section is now easier to understand with all term options laid out visually.
New portal - Create a port
Old portal - Create a port
Links in tooltips and contextual documentation links
Throughout the portal, there are now more links to one of the best knowledge bases ever. Some of these links are in tooltips.
Request aliases can no longer be managed through the portal. You can still create and manage request aliases through the API.
Request aliases receive incoming marketplace connection requests. By default, the Admin contact is the request alias for all markets.
Better mobile experience
The new portal is much easier to navigate via mobile.
New portal - Port details in mobile
Old portal - Port details in mobile