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Upgrade a Point-to-Point Connection
Upgrading allows you to extend your contract terms (which often comes with a discount).
To upgrade a point-to-point connection, log in to the portal and select Network > PacketDirect.
Select Upgrade PacketDirect from the overflow menu next to the connection:
A window opens where you can select extended contract terms:
- Both the original service and the upgraded service are pro-rated for the month in which you upgrade.
- Once you extend the terms, you cannot return to a shorter contract until your current terms expire.
When your contract completes, you are automatically reverted back to month-to-month terms.