Manage Users

NOTE: Only Admin users can edit other users. To edit your own user profile, see User Profile and Password.
  1. Log in to the PacketFabric portal.

  2. Click Admin.


  3. Under Manage, select Users.

Edit a User

Click the edit icon in the user’s table row:


From here you can update the following:

  • First and last name
  • Email
  • Username
  • Phone number
  • Group (the group determines user permissions, e.g. Read-Only)
  • Timezone

Delete a User

IMPORTANT: To preserve logs, removed users are not deleted from the database.

This means that once removed, a user cannot easily be re-created as a new user. If you would like to re-create a previously removed user, you can contact PacketFabric support.

Click the delete icon in the user’s table row.


A confirmation prompt appears. Click Yes, Delete User.